Maintenance

Maintenance

For IDtech, working out an appropriate solution means to be listening to its clients' and partners' expectations on a daily basis. It also means to be constantly willing to innovate so as to ensure a quality service based on trust and openness. In this context, IDtech offers a choice of maintenance contracts to its clients and partners:

«Software» Maintenance Contract

  • «Hot Line» assistance
  • Remote maintenance
  • Up-dating of the versions

«Hardware» Maintenance Contract

  • Interventions within the 8 business hours
  • «Carry-in» contract ; return to base repairs
  • Interventions out of business hours